For seniors in South Walton, getting around is critical to maintaining independence and staying connected. As driving becomes challenging, transportation options tailored to older adults ensure access to medical care, groceries, and social activities. Here’s a quick breakdown of available services:
- Community Programs: Coastal Seniors of South Walton (CSSW) offers group outings, wellness activities, and social events. Contact them at 850-280-5342 or visit their website for details.
- Public Transit: EC Rider Dial-A-Ride and Tri-County Community Council provide door-to-door and shared ride services for medical appointments and errands. Reservations are required.
- Private Services: Comfort Keepers and Sunset Senior Services offer personalized caregiver transportation for errands, appointments, and more.
- Government-Funded Programs: Medicaid transportation and specialized non-emergency medical transport cater to seniors with specific healthcare needs.
Each service has its own eligibility, cost, and coverage area, so it’s important to evaluate your needs and contact providers directly. For a full directory, call Find a Ride Florida at 850-609-7003 or the Elder Helpline at 1-800-963-5337.
Is There Free Transportation For The Elderly In Florida? - Elder Care Support Network
Community-Based Transportation Services
In South Walton, community-based programs play a key role in offering affordable transportation options while promoting social engagement for seniors. These services focus on group activities and outings, helping older adults maintain friendships and stay connected to their community. Here’s a closer look at some of the programs making a difference.
Coastal Seniors of South Walton (CSSW) Programs

Coastal Seniors of South Walton (CSSW) is a nonprofit organization that has been serving Walton County residents aged 50 and older since 2015. Operating as a 501(c)(3), CSSW was created to address the growing demand for senior services in the area. Based out of the Walton County District 5 office in Grayton Beach, the organization offers a variety of programs that naturally integrate transportation solutions.
CSSW organizes group outings to local destinations, creating opportunities for shared experiences and community bonding. Monthly meetings feature guest speakers who address topics relevant to seniors, fostering both learning and social interaction. In addition to these events, CSSW offers a wide range of activities, including exercise classes, water aerobics, chair yoga, Tai Chi, art workshops, and game days - all hosted at its center. With a growing membership, the organization aims to establish a dedicated South Walton Senior Activity Center in the future.
For seniors interested in participating, CSSW can be reached at 850-280-5342, via email at coastalseniorsofsouthwalton@gmail.com, or through their website at coastalseniorsofsouthwalton.org/events-and-news/.
Non-Profit and Volunteer-Driven Services
Beyond CSSW, other local initiatives provide transportation options tailored to seniors. Walton County supports older adults through programs funded by the Older Americans Act and various volunteer-driven services. However, the availability of these options often depends on the specific organization, and seniors may need to contact them directly for details.
One such initiative is the Shared Ride program, which offers affordable, shared transportation for seniors in Walton County. For those requiring more individualized support, Comfort Keepers offers professional transportation services for medical appointments, errands, grocery shopping, family visits, and social outings. Additionally, TransMedCare Long Distance Medical Transportation serves the Fort Walton Beach area, focusing on relocation services for seniors with needs that go beyond day-to-day travel.
Together, these community-based services provide essential support for seniors, complementing the broader transportation options available in South Walton, which will be explored further in the next sections.
Public and Paratransit Options
Seniors in South Walton have access to several publicly funded transportation services designed to help them maintain independence. These options are tailored for older adults and individuals with disabilities who may face challenges using traditional public transit.
EC Rider Dial-A-Ride

EC Rider's Dial-A-Ride program offers a door-to-door paratransit service in Okaloosa County, which neighbors South Walton. This service is available to seniors aged 60 and older, individuals with disabilities, economically disadvantaged adults, and children under 18 within the designated area. It accommodates various trip purposes, including medical appointments, work, school, shopping, leisure activities, and general errands. Pricing is based on distance and will be provided during scheduling, with partner agencies often covering part or all of the cost. Reservations are required, so seniors interested in using this service should call (850) 833-9168 to check eligibility and complete the application process.
In addition to EC Rider, other public transit services offer more transportation options for eligible seniors.
Other Public Transit Options
The Tri-County Community Council operates a Shared Ride program specifically for medical appointments. This curb-to-curb service covers the South Walton area and features flexible pricing, with payments accepted via check or cash. Seniors seeking more information about this service can contact Tri-County Community Council at (850) 547-3688 or visit their office at 1586 US Highway 331 South, Defuniak Springs, FL 32435.
For seniors enrolled in Statewide Medicaid Managed Care Long-Term Care plans, Medicaid-funded transportation is available for non-emergency medical trips. Check with your health plan to identify approved Medicaid transportation providers. Additional resources, such as Community Care for the Elderly (CCE), Home Care for the Elderly (HCE), or local service programs, may also offer transportation assistance. For guidance, contact your local Aging and Disability Resource Center at 1‑800‑963‑5337 or visit Find a Ride Florida, an online directory of transportation providers.
When selecting a transportation option, consider your specific mobility needs, the purpose of your trip, and any eligibility criteria for subsidized or sponsored services. Reaching out to multiple providers to confirm service areas, trip restrictions, and pricing can help you identify the most suitable and affordable solution.
These public transit options are worth exploring before considering private transportation services in South Walton.
Private Transportation Services
Private transportation gives seniors the flexibility and personal attention they need when public options aren't enough. Let's take a closer look at private caregiver transportation, which combines mobility with tailored support.
Private Caregiver Transportation Services
Comfort Keepers, serving the Niceville area in Walton County, offers more than just a ride. Their trained caregivers provide assistance and companionship throughout the journey, whether it’s for medical appointments, grocery shopping, or running errands. Through their Interactive Caregiving™ approach, they aim to keep seniors active and engaged both at home and in the community. They even offer specialized transportation for post-hospital recovery, ensuring a smooth transition back to daily life.
Sunset Senior Services extends its reach across Okaloosa County, Walton County, and Panama City Beach, offering transportation tailored to each senior’s needs. Whether someone is independently mobile or requires stand-by support, their services cover trips to medical appointments, pharmacies, grocery stores, and banks.
What sets these services apart from regular transportation is the personal touch. Caregivers not only help with mobility challenges but can also carry items and provide emotional support during outings. If you're considering private caregiver transportation, take the time to discuss your specific needs with providers. Be sure to confirm caregiver qualifications, insurance coverage, and any additional services they might offer.
Ride-Sharing Services for Seniors
For seniors who are comfortable with technology, ride-sharing apps provide another transportation option.
Uber Health, for example, offers non-emergency medical transportation in Fort Walton Beach and throughout Walton County [9]. Popular ride-sharing services like Uber and Lyft are convenient and often budget-friendly for straightforward trips. However, they lack the personalized assistance that caregiver services provide, which might be a drawback for those needing extra support.
When deciding between ride-sharing and caregiver transportation, think about your mobility needs, your ease with using technology, and whether you require more than just a ride from one place to another. Each option has its strengths, so choosing the right one depends on your individual situation.
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Government-Funded and Medical Transportation Programs
Government-funded programs play a crucial role in helping eligible seniors maintain access to vital medical care and community services.
Medicaid Transportation Services
Florida's SMMC LTC (Statewide Medicaid Managed Care Long-Term Care) program offers non-emergency transportation services to enrolled seniors. These rides are provided through designated transportation providers, and you can find their contact information on your health plan ID card. This makes it easy to schedule rides for covered medical appointments and other necessary services.
If you're unsure about eligibility or want to enroll, you can reach out to your local Aging and Disability Resource Center (ADRC) or call the Elder Helpline at 1-800-96-ELDER (1-800-963-5337).
Seniors participating in various state programs - like the Alzheimer's Disease Initiative (ADI), Community Care for the Elderly (CCE), Home Care for the Elderly (HCE), Local Service Programs (LSP), or Older Americans Act (OAA) services - may also qualify for transportation assistance.
In Walton County, the Tri-County Community Council's Shared Ride program, mentioned in the Public and Paratransit Options section, provides another government-backed option for medical transportation.
For a broader search, Find a Ride Florida offers an online directory of transportation providers across all 67 counties in Florida. This resource is a valuable tool for locating services tailored to your area.
If your needs go beyond standard transportation programs, there are specialized options designed to handle unique mobility or medical requirements.
Specialized Medical Transport
Emerald Coast Non-Emergency Medical Transportation (NEMT) offers services across a wide area, from Fort Walton Beach to Panama City. Their coverage includes Escambia, Santa Rosa, Walton, Okaloosa, and Bay counties. This service caters to both medical and non-medical trips, ensuring reliable transportation to specialized destinations throughout the region. For assistance, you can contact Emerald Coast NEMT directly at (850) 390-7357.
When choosing a specialized transport service, it's important to assess your specific needs. Consider factors like wheelchair accessibility, assistance with transfers, or dependable transportation for recurring medical treatments. By identifying what matters most to you, you can select a service that aligns with your requirements.
Comparison Table: Senior Transportation Services in South Walton
Choosing a transportation service that matches your needs, budget, and location can feel overwhelming. To simplify things, here's a quick comparison of key features:
| Service | Service Type | Who Qualifies | Cost | Coverage Area | Trip Purposes |
|---|---|---|---|---|---|
| Coastal Seniors of South Walton (CSSW) | Community-based non-profit | Seniors aged 50+ residing in Walton County | Low-cost or free (contact for details) | South Walton and Walton County | Social activities, recreational & wellness programs |
| Shared Ride (Tri-County Community Council) | Non-emergency medical transport | Older adults with disabilities | Varies – private pay or insurance; check or cash accepted | Pensacola, Panama City, Fort Walton Beach, Niceville, Crestview, Sandestin | Medical appointments only |
| EC Rider Dial-A-Ride | Paratransit/Specialized | Persons with disabilities, economically disadvantaged individuals, adults 60+, and children under 18 | Distance-based pricing; agencies may sponsor costs | Okaloosa County | Healthcare, employment, education, shopping, leisure, recreation |
| Comfort Keepers | Private caregiver services | Seniors needing mobility assistance | Private pay (pricing varies by service) | Niceville and surrounding areas | Medical appointments, errands, grocery shopping, social activities, family visits |
| Medicaid Transportation (SMMC LTC) | Government-funded | Enrolled SMMC LTC plan members | Covered by plan (no additional cost) | Varies by health plan | Covered medical services and appointments |
| Find a Ride Florida | Information/Referral directory | All seniors in Florida | Free directory service | All 67 Florida counties | Varies by provider listed |
Let’s break down some of the differences that aren’t immediately obvious from the table.
Community-based services, like Coastal Seniors of South Walton, prioritize social connection and wellness, offering trips for recreational activities and programs. On the other hand, Shared Ride is strictly for medical appointments, catering to older adults with disabilities. If you’re looking for more personalized help, Comfort Keepers provides private caregiver services, assisting with errands, grocery trips, and even family visits.
Shared Ride and EC Rider Dial-A-Ride require reservations in advance, so it’s a good idea to confirm their policies before planning a trip. Private services such as Comfort Keepers, however, often offer more flexibility, including same-day arrangements depending on availability.
The purpose of each service also varies. While Shared Ride focuses solely on medical appointments, EC Rider and Comfort Keepers cover a broader range of needs, from shopping and social outings to leisure and recreation.
Geographic coverage is another key factor. Shared Ride services a wide area stretching from Pensacola to Panama City, while EC Rider operates specifically in Okaloosa County. Comfort Keepers, meanwhile, serves Niceville and nearby locations.
For those juggling different needs, mixing services might be the best approach. Use Medicaid Transportation for recurring medical appointments, rely on Coastal Seniors for social outings, and turn to private services like Comfort Keepers for errands or family visits.
Still unsure which service is right for you? Call Find a Ride Florida at (850) 609-7003 for a comprehensive list of options, or reach out to the Elder Helpline at 1-800-963-5337 for advice from your local Aging and Disability Resource Center. With these resources, you’ll have the tools to find the transportation solution that works for you.
Conclusion
This guide has explored various transportation options tailored to different needs. Choosing the right service becomes easier when you align your specific requirements - whether it’s getting to medical appointments, attending social events, or running errands - with the appropriate provider. For instance, Shared Ride or Medicaid Transportation can be affordable solutions for medical visits, while Coastal Seniors of South Walton focuses on community activities that promote social engagement. For those needing more personalized care, private services like Comfort Keepers offer additional support.
When selecting a service, consider both cost and coverage. Pricing structures and service areas differ, so it’s essential to confirm these details before making arrangements.
Many seniors find that combining services for routine appointments, social outings, and errands helps them maintain their independence and stay active.
For personalized assistance, call the Elder Helpline at 1‑800‑963‑5337. You can also contact Find a Ride Florida at (850) 609‑7003 for a statewide directory of transportation providers.
Reliable transportation is key to staying independent and connected. By choosing the right option, you can continue to enjoy an active and fulfilling life in South Walton.
FAQs
Who can use the EC Rider Dial-A-Ride service in South Walton?
The EC Rider Dial-A-Ride service in South Walton provides a transportation option for residents who can't use standard public transit. It primarily serves seniors aged 60 and older and individuals with disabilities. To qualify, applicants may need to provide proof, such as age verification or documentation of a disability.
To learn more about eligibility, how to apply, or to schedule a ride, reach out to the service directly for the most accurate and up-to-date information.
What are the best ways for seniors in South Walton to find transportation services that fit their needs and budget?
Seniors in South Walton have access to a variety of transportation options, including public transit, private car services, and community programs. Choosing the right one depends on factors like your mobility needs, schedule, and budget.
For those seeking budget-friendly solutions, community programs or public transportation often provide senior discounts, making them an economical choice. If you value convenience and flexibility, private car services or rideshare options could be a better fit. Be sure to inquire about special accommodations, such as wheelchair accessibility or door-to-door service, to meet specific needs.
Spend some time researching and comparing the available services in South Walton. Local guides and resources can offer detailed insights to help you find the option that works best for your lifestyle and budget.
What transportation services in South Walton are available to assist seniors with mobility challenges?
South Walton provides multiple transportation options designed with seniors in mind, including those who face mobility challenges. These services include everything from accessible public transit to private companies and community programs that cater to specific needs.
Many local providers offer wheelchair-accessible vans and door-to-door assistance, making travel safer and more comfortable for seniors. To ensure a smooth experience, it's a good idea to reach out to the service provider ahead of time to discuss any special requirements or arrange for tailored support.